Custom internal tools
Replace the spreadsheet-and-email process with a tool built for how you work.
Approval flows, ticketing and intranet apps shaped around your team, not around what off-the-shelf software assumes.
12+ years of production experience · Fixed scope · You work directly with me
Sound familiar?
You'll know it's time when…
- A critical process lives in a shared spreadsheet and a chain of emails.
- Things get lost between people, and nobody knows the status of a request.
- Off-the-shelf tools almost fit, but the workarounds cost more than they save.
- Reporting means someone manually collating numbers every week.
What changes
What you get, in plain terms.
One place for the work
Requests, approvals and status visible to everyone who needs them.
Less chasing
Workflow handles the handoffs, so people stop relaying messages.
Fits your process
The tool follows how your team really works, not the other way around.
Deliverables
What lands in your hands.
- Approval flows, ticketing, or intranet apps shaped around your actual process
- Role-based access and the reporting your team asks for
- Full handover, so you own the result
How it works
Simple, staged, no surprises.
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Walk the process
I learn how the work actually flows today, including the awkward parts.
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Agree a fixed scope
You know the scope and timeline before work starts. No scope creep.
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Build in stages
You try working software as it takes shape and steer it.
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Hand over
Documentation and your own repository, with no lock-in.
Best fit
A recurring process still running on spreadsheets and email
Probably not for you
Not the right fit if an affordable existing product already covers your process. I will point you to it if so.
Common questions
Answered straight, before you ask.
Have you built tools like this before?
Yes. Examples include an intranet for 7,000+ staff and a ticketing system that cut handling time by 75%, plus custom workflow applications built around client-specific processes.
Do I own the code?
Yes. You get your own repository from day one and full documentation. No retainer is required to keep it running.
Can you host it for us?
If you prefer, I can also host and fully manage it. That is your choice, not an obligation.